Any business owner faces the responsibility of maintaining their equipment, but restaurant operators have a unique issue when it comes to repairs - if their equipment isn’t working, they can’t serve their customers the food they came for. Restaurant repairs are a $26 billion dollar industry and R&M is the largest controllable expense for a restaurant - behind food and labor costs. That being said, most owners, operators, and general managers are far from maintenance experts.
Repair and maintenance is not one-size-fits-all, especially as restaurant size and segments differ. While there may not be an R&M 101 training manual, there are a few best practices to follow.
How do we know?
86 Repairs connects the dots and data between service providers, individual restaurant locations, and corporate teams to improve consistency, visibility, and control of the R&M process.
We track value metrics like Total Cost of Ownership, Vendor Performance, ROI, and more for each and every 86 Repairs customer. From these data points, we help other customers benchmark their performance against hundreds of locations, thousands of service incidents, and tens of thousands of assets. Our Account Management team then makes well-informed recommendations, so you’re not managing the optimization process alone.
We empower and equip operators with the insights to:
With customers ranging from QSR to full service, from markets to universities, we have a clear, data-backed understanding of what works and what doesn’t when it comes to equipment repairs. That’s why our Customer Success Team follows these 6 industry best practices for saving on repair and maintenance:
While repair and maintenance is a pain point for many restaurant operators, these 6 best practices can take some of the pain away. By using tactics such as vendor negotiation and warranty checks, as well as creating a preventative maintenance plan, you can alleviate the stress, high costs, and extra time needed to successfully maintain your equipment.
Want help? Let 86 Repairs manage the entire process for you.